Parse custom parameters with widget

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Karl-Emil Bilstrup
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I would like to parse custom parameters with the widget. Like a userid, so we know which user is contacting us.


How do I do this?

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Vladimir Mullagaliyev
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You could use SSO to authenticate your users.

For more information go to your Project settings->Integrations->Website->Single Sign-On.

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Vladimir Mullagaliyev
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You could use SSO to authenticate your users.

For more information go to your Project settings->Integrations->Website->Single Sign-On.

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Karl-Emil Bilstrup

Hmm.. All I want is to parse the userid we can use to load information about the user from our own database. I am not even sure I can get this functionality with SSO.

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Vladimir Mullagaliyev

Actually SSO is the best way for you and your users.

But if you do not want to do it you could follow this request https://feedback.userecho.com/topics/8293-add-additional-information-to-issues-created-by-widget/