Change a posted reply (comment) to private using Edit or the options bar.
A fellow Agent made a Reply to a Topic that I would rather just be Private (Support Agents ... or sometimes, Author & Support Agents).
Unfortunately, this drop down does not appear when I, an Agent, Edit the already posted Reply.
Would this be possible feature to add, please?
How would you rate the customer service you received?
Satisfaction mark by Terry Gauchat 7 years ago
Add a comment about quality of support you received (optional):