Agnet interface link on community page

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  • updated
  • Completed

Dear Sirs,

If I open a ticket in a separate window, and the needed to go back to Agent Interface, I should press (My User Name) on top of page to display the menu then select (Agent Interface).

As an agent interface, I would prefer to have a direct link on the top bar to go to Agent Interface.

How would you rate the customer service you received?

Satisfaction mark by Ali Sa'ad Eddeen 8 years ago

Thank you!Can I Only put the Agent Icon only not the whole text?

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Pinned replies
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Vladimir Mullagaliyev co-founder
  • Answer
  • Completed

Hello,


This Idealooks more like personal preference, because we would like to have the screen clean. We prefer less menu items on the screen.


However, here is CustomCSS solution how to add it to your project if you prefer to see thismenu on the min screen. Just add this code to your project settings -> project -> custom css/js -> custom js


<script type='text/javascript'>
initqueue.push(function(){
var agent_link = $('li.user-menu a[href="/agent/"]');
if (agent_link.length >0){
$('<li>'+agent_link.parent().html()+'</li>').insertBefore('div.navbar-fixed-top li.language-selector');
}
})
</script>
Avatar
Vladimir Mullagaliyev co-founder

To put the link icon only replace

$('<li>'+agent_link.parent().html()+'</li>')

with

$('<li><a href=""><i class="fa fa-fw fa-tachometer"></i></a></li>')

Avatar
Vladimir Mullagaliyev co-founder
  • Answer
  • Completed

Hello,


This Idealooks more like personal preference, because we would like to have the screen clean. We prefer less menu items on the screen.


However, here is CustomCSS solution how to add it to your project if you prefer to see thismenu on the min screen. Just add this code to your project settings -> project -> custom css/js -> custom js


<script type='text/javascript'>
initqueue.push(function(){
var agent_link = $('li.user-menu a[href="/agent/"]');
if (agent_link.length >0){
$('<li>'+agent_link.parent().html()+'</li>').insertBefore('div.navbar-fixed-top li.language-selector');
}
})
</script>