Has the login timeout / session duration been shortened?
Since a few days ago, suddenly I am asked to login again and again after a ... a few hours? ...
My login session used to be "permanent" (I don't recall ever having to login again unless I logged out on purpose).
Has the login session duration been changed? Is there now a login timeout?
I have multiple email addresses, so I can't use Google+ login. So agents having to re-input their email and password is affecting productivity.
How would you rate the customer service you received?
Satisfaction mark by Terry Gauchat 7 years ago
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