Would it be possible to gather Community statistics through the API? Right now I tried building a custom statistics page for our website. However, the maximum amount of results is 50.
What I would like, is the possibility to read out the same stats as seen on the project 'home-page'.
Thanks in advance for your reply.
Hello.
Please tell us which stats you need.
People, Feedback, Comments,Votes, something else?
The ones you just mentioned, as well as
Total messages (feedback)
Total questions, ideas, issues (total of these 3 should be the same as Total messages)
Also, the last feedback added. But i think that one can also be retrieved via the available API options.
GET forums - List of all forums in the project.parameter name: feedback_count
GET forums/[forum_id]/types - List of feedback types supported by selected forum.
GET forums - List of all forums in the project.parameter name: feedback_count
GET forums/[forum_id]/types - List of feedback types supported by selected forum.
Thanks, would you also be able to add amount of people, comments and votes?
Thanks, would you also be able to add amount of people, comments and votes?
GET forums - List of all forums in the project.data['users_count'] - count users in the project. We don't separate users by forums.
data['forums'][i]['votes_count'] - count votes
Hello.
Please tell us which stats you need.
People, Feedback, Comments,Votes, something else?
I would love an API call to fetch "Average time to first response" for my Helpdesk.
I guess it would take a time range (perhaps past 2 or 7 days...), thus it would be a moving average (that I can graph).
I want to feed this into my public website (or even a widget in my UserEcho page!), so that I can set Customer expectations as to our current average service time when they open a new Ticket.
Hello.
Please tell us which stats you need.
People, Feedback, Comments,Votes, something else?