Customize the email sent to users.
We want to get a facility to customize this email message (this message is high priority for me) or any message that goes out to our users.
Pinned replies
Replies 22
Sergey Stukov co-founder
I would like to see the ability to include the Forum name in the "New Feedback" email message. This is very usefull for us because the [{{project_name}}] is our company name, and the forums are our product name. For example, would like to see:
[{{project_name}}] [{{forum_name}}] Status changed for feedback "{{feedback_header}}"
[{{project.name}}] [{{forum_name}}] Your feedback merged
You've been invited to be a member of private forum
You've been invited to be an admin for project {{ project_name }} [{{forum_name}}]
New comment posted
[{{project_name}}] [{{forum_name}}] New comment for "{{feedback_header}}"
[{{project_name}}] [{{forum_name}}] New private comment for "{{feedback_header}}"
New feedback posted
[{{project_name}}] [{{forum_name}}] New feedback "{{feedback_header}}"
Anyway, something like this.
We updated system.
Now headers appears like
[Project name / Forum name]
Here different types of subject field, any ideas how customers can customize it?
[{{project_name}}] Status changed for feedback "{{feedback_header}}"
[{{project.name}}] Your feedback merged
You've been invited to be a member of private forum
You've been invited to be an admin for project {{ project_name }}
New comment posted
[{{project_name}}] New comment for "{{feedback_header}}"
[{{project_name}}] New private comment for "{{feedback_header}}"
New feedback posted
[{{project_name}}] New feedback "{{feedback_header}}"
Project registration
Email confirmation
[{{project_name}}] Status changed for feedback "{{feedback_header}}"
[{{project.name}}] Your feedback merged
You've been invited to be a member of private forum
You've been invited to be an admin for project {{ project_name }}
New comment posted
[{{project_name}}] New comment for "{{feedback_header}}"
[{{project_name}}] New private comment for "{{feedback_header}}"
New feedback posted
[{{project_name}}] New feedback "{{feedback_header}}"
Project registration
Email confirmation
I would like to see the ability to include the Forum name in the "New Feedback" email message. This is very usefull for us because the [{{project_name}}] is our company name, and the forums are our product name. For example, would like to see:
[{{project_name}}] [{{forum_name}}] Status changed for feedback "{{feedback_header}}"
[{{project.name}}] [{{forum_name}}] Your feedback merged
You've been invited to be a member of private forum
You've been invited to be an admin for project {{ project_name }} [{{forum_name}}]
New comment posted
[{{project_name}}] [{{forum_name}}] New comment for "{{feedback_header}}"
[{{project_name}}] [{{forum_name}}] New private comment for "{{feedback_header}}"
New feedback posted
[{{project_name}}] [{{forum_name}}] New feedback "{{feedback_header}}"
Anyway, something like this.
Sergey Stukov co-founder
Now admin can customize from field of emails
and also footer of notifications emails
and also footer of notifications emails
Sergey Stukov co-founder
we decide for first allow users to
1) customize footer for email message
2) and from field
1) customize footer for email message
2) and from field
Sergey Stukov co-founder
Here different types of subject field, any ideas how customers can customize it?
[{{project_name}}] Status changed for feedback "{{feedback_header}}"
[{{project.name}}] Your feedback merged
You've been invited to be a member of private forum
You've been invited to be an admin for project {{ project_name }}
New comment posted
[{{project_name}}] New comment for "{{feedback_header}}"
[{{project_name}}] New private comment for "{{feedback_header}}"
New feedback posted
[{{project_name}}] New feedback "{{feedback_header}}"
Project registration
Email confirmation
[{{project_name}}] Status changed for feedback "{{feedback_header}}"
[{{project.name}}] Your feedback merged
You've been invited to be a member of private forum
You've been invited to be an admin for project {{ project_name }}
New comment posted
[{{project_name}}] New comment for "{{feedback_header}}"
[{{project_name}}] New private comment for "{{feedback_header}}"
New feedback posted
[{{project_name}}] New feedback "{{feedback_header}}"
Project registration
Email confirmation
Vladimir Mullagaliyev co-founder
We have about 7 types of messages, including 4 for users (not admins). At the moment we have no way of customization message. if you do not mind after fixing the typo I edit your feedback and leave it to a vote for this idea (I'll exclude the text of a typographical error from feedback, leaving only the idea).
Vladimir Mullagaliyev co-founder
Thank you for your comment. We will correct a typographical error in the next 12 hours.
1) customize footer for email message
2) and from field