Integration with twitter
Show twitter mentions in admin console.
Allow admins to turn twitter messages into topics.
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Sergey Stukov co-founder
We implemented first version of twitter monitoring.
Find out all details here
http://blog.userecho.com/topic/98151-userecho-for-twitter-monitoring/
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Sergey Stukov co-founder
I have two feature enhancements to request for consideration.
- Allow selection of Multiple Tweets (from the Tweet import) before creating a single merged Topic from them. Often a few Tweets on the same subject are the result of a short conversation. Currently it is necessary to import them into separate Topics and then manually merge the Topics. Would appreciate avoiding this extra step.
- Import Tweets should allow selection of target Forum for the Topic (including importing as a Ticket, instead of a Topic). Again... I guess we can currently edit/convert the Topic after importing, right?
Thank-you.
Moved to the dedicated topic https://feedback.userecho.com/topics/9301-improve-twitter-integration/
I have two feature enhancements to request for consideration.
- Allow selection of Multiple Tweets (from the Tweet import) before creating a single merged Topic from them. Often a few Tweets on the same subject are the result of a short conversation. Currently it is necessary to import them into separate Topics and then manually merge the Topics. Would appreciate avoiding this extra step.
- Import Tweets should allow selection of target Forum for the Topic (including importing as a Ticket, instead of a Topic). Again... I guess we can currently edit/convert the Topic after importing, right?
Thank-you.
Sergey Stukov co-founder
We implemented first version of twitter monitoring.
Find out all details here
We already have twitter module that show twitter messages foe selected search string
Это было бы ОЧЕНЬ круто!
Will consider about feature that allows admins to turn twitter messages to topics and post back replies
Так же как и автопостинг топиков и комментов юзерами в Твиттер с #хештегом проекта!
Hi! Sergey! We apriciate your service , it is very usefull in our egov.kz project. We have a lot of twitter users who posts tweets to our twitter @egov.kz and it would be nice feature in UserEcho to convert tweets into feedbacks. Please see this link http://www.zendesk.com/product/features/twitter for some ideas.
Sergey Stukov co-founder
We already have twitter module that show twitter messages foe selected search string
Will consider about feature that allows admins to turn twitter messages to topics and post back replies