How to remove Helpdesk forum?
We would like to limit, disable, and or delete the Helpdesk forum since we want all questions to be public. How can we do this? I spent a few minutes trying to figure it out but had no luck.
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Replies 13
How can we go about doing the same? We want to remove the helpdesk forum from our account.
Sergey Stukov co-founder
How can we go about doing the same? We want to remove the helpdesk forum from our account.
We disabled your helpdesk forum. Also we add Enable/Disable option soon in the admin interface.
For example if you does't use helpdesk feature at this moment, may be you will start use it in the future.
Vladimir Mullagaliyev co-founder
Hi Steve.
The Helpdesk forum is using for receive the private messages from your users.
Users don't see this forum in right panel (only admins are able to see it)
Your users see only text "Or leave us a private message"
Do you really want to delete this forum and link?
The Helpdesk forum is using for receive the private messages from your users.
Users don't see this forum in right panel (only admins are able to see it)
Your users see only text "Or leave us a private message"
Do you really want to delete this forum and link?
Hi Steve.
The Helpdesk forum is using for receive the private messages from your users.
Users don't see this forum in right panel (only admins are able to see it)
Your users see only text "Or leave us a private message"
Do you really want to delete this forum and link?
The Helpdesk forum is using for receive the private messages from your users.
Users don't see this forum in right panel (only admins are able to see it)
Your users see only text "Or leave us a private message"
Do you really want to delete this forum and link?
hey vladimir,
thanks for the quick response. no, that's ok. i just didn't want it showing up for everyone else. we're all good.
thanks, excited to use UserEcho.
steve
Sergey Stukov co-founder
I would like my Helpdesk forum disabled. I am not interested in using this feature. I would like to have two separate forums where people can submit ideas.
Helpdesk forum have been disabled for your account
Helpdesk forum for your account was disabled