Helpdesk Solution

Learn how to provide best support experience with our Helpdesk solution.

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  All Unmarked Advanced Base Base+ Free

• How to archive old user tickets and notify users that they need to open a fresh ticket instead of writing to old one

  • updated 3 months ago
• Manage support emails from your inbox

  • updated 6 years ago
• How to auto-convert email messages to helpdesk tickets

  • updated 4 years ago
• Invite multiple users to collaborate on the Helpdesk ticket

  • updated 9 years ago
• Using canned responses

  • updated 4 years ago