Support Center
Knowledge Base
Community Forum
My Tickets
EN
English (EN)
Русский (RU)
Sign in / Sign up
Support Center
Community forum
New features
New post
Follow
Ideas
All
151
Ideas
131
Questions
14
Bugs
4
Praises
2
News
0
Status
All
131
Open
50
Unmarked
0
Active
50
Under review
47
Planned
3
Started
0
Closed
81
Completed
78
Declined
3
Tag
All
Unmarked
customization
Do it first
FAQ
Features
Integration
issue tracking
MVR
Roadmap
SSM
urgent!
Usability
waiting for deletion
widgets
Last updated
Top rated
Last updated
Newest
Most commented
More upvotes
More downvotes
Most popular
+2
Under review
Feature request: UserEcho app for Android (agent interface)
Jonathan
8 years ago
updated by
Sergey Stukov
co-founder
8 years ago
1 comment
0
Completed
Freeze WYSIWYG Editor Tools
Bryson Lewis
8 years ago
updated by
Vladimir Mullagaliyev
co-founder
8 years ago
1 comment
+2
Under review
Allow agents to "check out" a helpdesk item
Shaun A Kranish
9 years ago
updated by
Terry Gauchat
8 years ago
3 comments
+2
Under review
Search private messages in customers interface
Ali Sa'ad Eddeen
8 years ago
updated by
Ali Sa'ad Eddeen
8 years ago
4 comments
+1
Under review
Assigning multiple groups to the same user
François Dubé
8 years ago
updated by
François Dubé
8 years ago
2 comments
+3
Completed
Allow tags and categories to be part of search algorithim
Michael Howard
11 years ago
updated by
Vladimir Mullagaliyev
co-founder
8 years ago
3 comments
0
Completed
Option to limit searches to show only items in the selected/current category
Christopher Obermiller
8 years ago
updated by
Vladimir Mullagaliyev
co-founder
8 years ago
2 comments
0
Declined
Easier way to display customer's tickets and topics
Ali Sa'ad Eddeen
8 years ago
updated by
Vladimir Mullagaliyev
co-founder
8 years ago
3 comments
0
Declined
Unlimited (internal) agents
Ali Sa'ad Eddeen
8 years ago
updated by
Ali Sa'ad Eddeen
8 years ago
3 comments
+1
Under review
Helpdesk Gamification
Ali Sa'ad Eddeen
8 years ago
updated by
Sergey Stukov
co-founder
8 years ago
1 comment
‹
1
2
3
4
5
...
›
»
Categories
All
2,073
API
54
Integration
127
Wordpress
10
Multilanguage
156
New features
151
Payments
25
Usability & Interface
722
Widgets
117
Buzz
4
Knowledge Base
41
Mobile
13
UserEcho for iOS
7
iPhone
5
Feature requests
25
Helpdesk
3
Chat
1
Forum
7
Knowledge base
4
General
10
Top contributors
Ryann
606.0
Mike Wentworth
453.0
JDB
361.0
Terry Gauchat
181.0
Konstantin
155.0
Confirm