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Pablo Hoffman
Topics
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16
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11
Questions
2
Bugs
3
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0
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0
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16
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0
Active
5
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0
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1
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4
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11
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11
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0
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0
Completed
Group email notifications into the same thread (per topic)
Pablo Hoffman
11 years ago
updated by
Vladimir Mullagaliyev
co-founder
9 years ago
10 comments
0
Completed
Create helpdesk tickets from forwarded emails
Pablo Hoffman
10 years ago
updated by
anonymous
10 years ago
8 comments
0
Completed
Let staff create helpdesk tickets (instead of clients)
Pablo Hoffman
10 years ago
updated by
Vladimir Mullagaliyev
co-founder
10 years ago
7 comments
0
Under review
Add comments to Knowledge Base articles
Pablo Hoffman
10 years ago
updated by
Sergey Stukov
co-founder
5 years ago
6 comments
0
Fixed
"attachment" not translated to english
Pablo Hoffman
10 years ago
updated by
Vladimir Mullagaliyev
co-founder
10 years ago
6 comments
+1
Under review
Notifications disabled by default per forum
Pablo Hoffman
9 years ago
updated by
Ryann
9 years ago
6 comments
0
Completed
Give multiple users access to Helpdesk tickets
Pablo Hoffman
10 years ago
updated by
Sergey Stukov
co-founder
10 years ago
5 comments
+3
Completed
Text areas for custom fields
Pablo Hoffman
9 years ago
updated by
Vladimir Mullagaliyev
co-founder
9 years ago
4 comments
0
Completed
Use Reply-To as client email when creating tickets
Pablo Hoffman
10 years ago
updated by
Sergey Stukov
co-founder
10 years ago
2 comments
0
Answered
Custom billing email address
Pablo Hoffman
8 years ago
updated by
Sergey Stukov
co-founder
8 years ago
1 comment
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