Support in Germany

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Heino Deubner
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Dear all, is there anyone in Germany who can support us to setup / to implement User Echo?
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Sergey Stukov co-founder
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We have located in the United States but we ready to answer to all your questions feel free to ask it via our helpdesk, we see that you already created community and setup logo and facebook module for it.

How we can help?
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Heino Deubner
Why do we have this stats? Where I can delete these data field, at least config?

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Sergey Stukov co-founder
Quote from Heino Deubner
Please describe the opportunity 1. I tried it, but I assume I didn't understand you right...
Case 1 example:
http://feedback.printer-care.de/list/37807-sandbox/?category=15095
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Sergey Stukov co-founder
Quote from Heino Deubner
You mean I have to create an new forum, the present forum cannot changed?
Note that your account already has public forum
http://feedback.printer-care.de/forum/37490-feedback-forum/

And helpdesk 
http://feedback.printer-care.de/forum/37492-helpdesk-forum/
Helpdesk forum used to store private requests history.
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Heino Deubner
Where can I change (translate) the menu? "Knowledge base" to "Wissensdatenbank"...

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Heino Deubner
Quote from Sergey Stukov
Find out example for this case by link below.
http://feedback.printer-care.de/topic/569416-/
Case 2 is the best way, I appreciate your help! where can I config this tool?
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Sergey Stukov co-founder
Quote from Heino Deubner
Case 2 is the best way, I appreciate your help! where can I config this tool?
Just create a new topic in the required forum and then use "Poll settings" action on it, you can create poll variants.
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Vladimir Mullagaliyev co-founder
Quote from Heino Deubner
Where can I change (translate) the menu? "Knowledge base" to "Wissensdatenbank"...

Hello,
Feel free to add translations here http://translate.userecho.com
We have translated the "Knowledge base"
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Heino Deubner
Quote from Sergey Stukov
Just create a new topic in the required forum and then use "Poll settings" action on it, you can create poll variants.
Thank you very much. In Germany now its time to have dinner. I wish you a nice christmas I will come back in a few days. Your software is great !!!
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Heino Deubner
Quote from Heino Deubner
Please describe the opportunity 1. I tried it, but I assume I didn't understand you right...
Hello Sergey, please take a look, ich configed the tool and moved it to my general forum. The email, I received looks like so. What is my mistake with the size?

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Heino Deubner
Is it possible to config the menu? I would like to move the "Helpdesk Forum" to a own menu topic, so that I get three menu points. 1) Feedback Forum 2) Helpdesk 3) Wissensdatenbank  

I think it would be better for the user...

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