Support in Germany

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Heino Deubner
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Dear all, is there anyone in Germany who can support us to setup / to implement User Echo?
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UserEcho Support
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We have located in the United States but we ready to answer to all your questions feel free to ask it via our helpdesk, we see that you already created community and setup logo and facebook module for it.

How we can help?
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Heino Deubner
Hello, it seem our facebook login doesn't work. Do you have an idea for what reason?
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Vladimir Mullagaliyev co-founder
Quote from Heino Deubner
Hello Sergey, could you change the owner from you to me for this topic?

Completed.
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Vladimir Mullagaliyev co-founder
Quote from Heino Deubner
Could you please answer this?
Hello Heino, 
Would you like to hide this filter at all?
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Vladimir Mullagaliyev co-founder
Quote from Heino Deubner
Hello, it seem our facebook login doesn't work. Do you have an idea for what reason?
Do you talk about login via Facebook from sign-in form? We've checked it. Works fine.
Could you explain your problem?
Thanks.
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Heino Deubner
Quote from Vladimir Mullagaliyev
Completed.
Many Thanks Vladimir.
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Heino Deubner
Quote from Vladimir Mullagaliyev
Hello Heino, 
Would you like to hide this filter at all?
Yes
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Heino Deubner
Yes, this i mean. If a user drop on the Facebook button, a window opens shortly and close, nothing other happens.
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Heino Deubner
Hello, new members don't see the helpdesk forum. Do you know why?
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Vladimir Mullagaliyev co-founder
Quote from Heino Deubner
Yes
We've hidden it with custom-css here https://printercare.userecho.com/settings/project/customcss/
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Vladimir Mullagaliyev co-founder
Quote from Heino Deubner
Hello, new members don't see the helpdesk forum. Do you know why?
Users will not see Helpdesk forum, beause it is private. They will see "Tickets" label on navbar and their requests.

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