Support in Germany

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Heino Deubner
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Dear all, is there anyone in Germany who can support us to setup / to implement User Echo?
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Sergey Stukov co-founder
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We have located in the United States but we ready to answer to all your questions feel free to ask it via our helpdesk, we see that you already created community and setup logo and facebook module for it.

How we can help?
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Heino Deubner
Hello, I found this User Echo example. http://jdb.userecho.com/forum/8446-welcome/

How can I create such a Welcome Forum with pricture and link to the further forums at the top?
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Heino Deubner
Do you have a Blog plugin?
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Sergey Stukov co-founder
Quote from Heino Deubner
Do you have a Blog plugin?
Check we manage our blog using UserEcho.
http://blog.userecho.com

We can setup the same for your community.
It's regular forum with all topic and user feedback features disabled. Only staff users can post topics in it.
By the way regular users will able to leave comments on articles.

Confirm and we setup it for then you will able to customise it.
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Sergey Stukov co-founder
Quote from Heino Deubner
Hello, I found this User Echo example. http://jdb.userecho.com/forum/8446-welcome/

How can I create such a Welcome Forum with pricture and link to the further forums at the top?
They use default forum and additional forums for corresponding products. It's realised via html (they inserted custom html block) and our Custom CSS feature.

Note the sections can be in the same forum, just different categories in in or forums.

Give us images of your products and we prepare example for you, then you will able to copy it and modify following your requirements.
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Heino Deubner
Quote from Sergey Stukov
They use default forum and additional forums for corresponding products. It's realised via html (they inserted custom html block) and our Custom CSS feature.

Note the sections can be in the same forum, just different categories in in or forums.

Give us images of your products and we prepare example for you, then you will able to copy it and modify following your requirements.
Great, you will get images soon, I will come back to you next days.
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Heino Deubner
Quote from Sergey Stukov
Check we manage our blog using UserEcho.
http://blog.userecho.com

We can setup the same for your community.
It's regular forum with all topic and user feedback features disabled. Only staff users can post topics in it.
By the way regular users will able to leave comments on articles.

Confirm and we setup it for then you will able to customise it.
No thanks, I want to setup a another blog on our website. 
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Heino Deubner
Quote from Sergey Stukov
Note that your account already has public forum
http://feedback.printer-care.de/forum/37490-feedback-forum/

And helpdesk 
http://feedback.printer-care.de/forum/37492-helpdesk-forum/
Helpdesk forum used to store private requests history.
Sorry, I didn't understand you right. What is the different between my feedback-forum and the helpdesk forum? Both were default forums.
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Heino Deubner
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Why do we have this stats? Where I can delete these data field, at least config?

Could you please answer this?
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Heino Deubner
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Hello Sergey, please take a look, ich configed the tool and moved it to my general forum. The email, I received looks like so. What is my mistake with the size?

We changed the Files und it ist fixed.
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Heino Deubner
Quote from Heino Deubner
Hello Sergey, please take a look, ich configed the tool and moved it to my general forum. The email, I received looks like so. What is my mistake with the size?

Hello Sergey, could you change the owner from you to me for this topic?