How to create Knowledge Base (FAQ) for your community

Last modified:

At this moment all new communities created with preconfigured knowledge base. But you able to have multiple knowledge bases. It can be public or private. Find out below details how to create and configure knowledge base for your community.

How to add knowledge base

Follow this steps to create additional database

  • Click on your user profile at the top right of the screen.
  • Select "Setup" to open settings.
  • Click on the "Knowledge base" at the left sidebar
  • Click on the "Control"
  • Click on the "+Add" button to create a new database.

Image 19608

Additional Information

Check following article to learn how to create your first article in the knowledge base.

This article was helpful for 60 people. Is this article helpful for you?
Report an error
Still need help? New ticket