How to move article to another Knowledge Base?
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If you want to move article to another knowledge base.
- Open the knowledge base editor first
- Then open article that you want to move
- Click on the "Edit article properties" button [1]
- Then click on the "Change Knowledge base" button [2]
- Select target knowledge base [3]
- Current article type will be mapped to the target knowledge base types, select one that you want. [4]
- Select destination category [5]
- Click "Save" [6] button to move article