Knowledge base

Explore How-To's and learn best practices from our knowledge base.

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Choose a default forum
- updated 10 years ago
User rating score calculation
- updated 7 years ago
Configure custom fields for topics and users
- updated 7 years ago
How to configure a custom font for your portal
- updated 6 years ago
How to make a poll on your UserEcho community
- updated 2 years ago
How to archive old user tickets and notify users that they need to open a fresh ticket instead of writing to old one
- updated 2 years ago
Manage support emails from your inbox
- updated 7 years ago
How to auto-convert email messages to helpdesk tickets
- updated 6 years ago
Invite multiple users to collaborate on the Helpdesk ticket
- updated 10 years ago
Using canned responses
- updated 6 years ago

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