Knowledge base

Explore How-To's and learn best practices from our knowledge base.

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  All Unmarked Advanced Base Base+ Free

• Choose a default forum

  • updated 8 years ago
• User rating score calculation

  • updated 5 years ago
• Configure custom fields for topics and users

  • updated 5 years ago
• How to configure a custom font for your portal

  • updated 4 years ago
• How to make a poll on your UserEcho community

  • updated 2 months ago
• How to archive old user tickets and notify users that they need to open a fresh ticket instead of writing to old one

  • updated 3 months ago
• Manage support emails from your inbox

  • updated 6 years ago
• How to auto-convert email messages to helpdesk tickets

  • updated 4 years ago
• Invite multiple users to collaborate on the Helpdesk ticket

  • updated 9 years ago
• Using canned responses

  • updated 4 years ago

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